A Quality Manager is a very important function in a food manufacturing facility. On the other hand, there is a lot of variation in the role of a Quality Manager and of course also a lot of different skills that are needed. It al depends on how your company is structured, what kind of products you manufacture and of course all the challenges that you can face in a food manufacturing facility.

To answer your question: ‘What skills does a Quality Manager need?’ depends of course on your situation.

But what kind of skills would we like to see that a Quality Manager has at least?



These are the skills a Quality Manager needs to have at least:
• Communication skills
• Planning skills
• Project management skills
• Analytical skills
• Problem-solving skills
• Influencing skills
• Strategic insight
• Ability to facilitate change
• Stress handling
• Helicopter view




Course vs Training on the Job

A few of these skills can be acquired or improved by following a course. It’s rather ‘easy’ to follow a course, – get certified if you want – and mention these skills on your CV. However not all skills can be trained by following a course. Most importantly the best way to train these things are ‘training on the job’.



What do I mean by this? Firstly, let me give you an example. You are a Quality Manager in a food manufacturing company. You get the assignment to create a food safety culture in your organization. What are the skills that you need to use to fulfil this task? Okay, what if I told you that you need all skills mentioned above?

Secondly, even if you use all of these skills, the outcome may still be that you have a challenge on implementing a working food safety culture. All the courses that you followed don’t provide you the tools that you need to influence your food safety culture. How come? Most of the trainings are on a basic level and give you some guidance what you can do. You learn on the job by doing. And yes, you will fail sometimes. That’s fine, you truly learn by doing and making mistakes.

Some of us can handle these kind of situations easily and adapt to the situation and make the necessary changes to improve the situation. And sometimes you are blocked. You can’t figure out why things don’t work out as they should. How can you overcome this?

Thirdly, a very good way to address this is to have a coach, and talk to your coach about your challenges and your targets. Your coach will break down all of your targets in quarterly focus items for you to work on. This way you will improve your performance and enhance your career.


QFS Success Coaching

In conclusion, at Food Safety Experts we have a proven program called QFS Success Coaching. We help you to overcome your challenges and realize your targets. How do we do this? Check our program by clicking here and see how this will work for you.


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