CAPA Management Training | GFSI-Compliant Course

Fix the root cause — and prevent it from coming back.

This CAPA Management Training helps you solve food safety issues step by step. You’ll learn how to handle complaints, prevent recurring problems, and meet GFSI expectations with confidence. You’ll learn how to streamline your CAPA process, conduct effective root cause analysis, and follow up with actions that stick. Most importantly, you’ll get practical templates and one-on-one coaching to upgrade your system fast.

Do issues keep coming back in your food safety system?

If so, this hands-on module helps you fix the cause — not just the symptoms. You’ll learn how to handle complaints, run root cause investigations, and prevent future problems. Whether your current CAPA system is too slow, incomplete, or just not working, this CAPA Management Training gives you the tools and structure to meet GFSI requirements with confidence.

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Who Should Join the CAPA Management Training

This CAPA Management Training is ideal for professionals who want to strengthen their complaint handling and improve GFSI compliance. It’s a great fit if you’re:

  • A QA Manager responsible for corrective and preventive actions

  • A Food Safety Coordinator working on root cause investigations

  • An Internal Trainer helping teams improve CAPA procedures

  • A QA or QC Team Member supporting investigations and follow-ups

  • An Internal Auditor assessing the CAPA process

  • An HR Professional involved in food safety culture and training

Even if you already have a CAPA system in place, this training helps you improve, structure, and elevate it — with clear steps and practical tools.

Professional marketing image divided into two parts: the left side shows a QA manager analyzing food safety data on a tablet in a factory, while the right side displays digital graphics representing CAPA processes like complaint handling, root cause analysis, and preventive action planning.

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📘 What You’ll Learn in This CAPA Management Training | GFSI-Compliant Course

In this hands-on CAPA Management Training, you’ll learn how to solve food safety issues with clarity and structure. Step by step, you’ll know what to do, how to act quickly, and how to prevent the same problems from happening again. At the same time, you’ll stay aligned with GFSI standards, including BRCGS, FSSC 22000, and IFS Food.

You can apply what you learn right away. In fact, most participants see real improvements within just 4 weeks.

Here’s what you’ll cover in this practical training:

✔️ How to build a complete complaint management process
✔️ Ways to improve your CAPA system using targeted steps
✔️ How to prioritize actions based on food safety risk
✔️ Tips to strengthen your focused CAPA process
✔️ How to set up an escalation process for urgent complaints
✔️ Clear steps to perform root cause investigations
✔️ How to spot and implement food safety improvements
✔️ Ways to influence and involve your stakeholders
✔️ How to use project management to ensure long-term results

With this training, you’ll gain the confidence and skills to improve your food safety system — one action at a time.

 

What’s Included in This CAPA Management Training | GFSI-Compliant Course

This module gives you everything you need to take action — without delay. You’ll receive clear guidance, hands-on tools, and expert support to upgrade your CAPA system and stay GFSI-compliant.

✔️ Step-by-Step Video Lessons
Follow short, focused lessons that explain each part of the CAPA process. You’ll move forward step by step, gaining clarity and direction. All videos are in English and include subtitles in 12 languages — Spanish, French, German, Dutch, Portuguese, Polish, Chinese, Russian, Hindi, Korean, Japanese, and Arabic.

✔️ Downloadable Templates and Checklists
Apply what you learn immediately using practical tools. You’ll get ready-to-use templates in English, Spanish, and Dutch, so you don’t have to start from scratch.

✔️ Industry Best Practices
Learn what works in real food businesses. See examples that align with BRCGS, FSSC 22000, and IFS Food — all recognized by GFSI. These examples show you exactly how to meet industry expectations.

✔️ Practical Toolkits
Use toolkits that simplify your daily work. Whether you’re responding to complaints or fixing recurring problems, these tools help you make smart, effective changes — fast.

 

Coaching & Support in the CAPA Management Training

You’re not alone during this training. In fact, personal guidance is part of the package.

Here’s how we support you:

✔️ Three private coaching sessions
You’ll receive three one-on-one sessions, each 30 minutes long. These calls are fully personalized to your situation. You can discuss challenges, ask questions, or get help applying what you’ve learned.

✔️ Choose your language
Coaching is available in:

  • English – with Rob Kooijmans, Kitty Appels, Bart Schulte, or Luis Fissore

  • Spanish – with Luis Fissore

  • French – with Bart Schulte

✔️ Ongoing access to expert help
The course includes access to our e-learning platform, where you can ask questions and get expert input. This helps you move forward with confidence.

🔔 Please note: This individual training does not include access to our Open Office Hours. However, your private coaching sessions offer targeted support tailored to your needs.

💡 Want additional background on allergens in food safety?
Visit the European Commission’s official Food Safety page to explore more resources.

Why Choose This CAPA Management Training?

This training offers a focused, hands-on way to improve your CAPA system. If you want results quickly, this module is the right choice for you.

You’ll follow clear steps to upgrade both your complaint handling and root cause analysis. As a result, your CAPA process will become stronger, more efficient, and fully aligned with GFSI expectations.

Even though it’s part of The Compliance Accelerator, you don’t need the full program to benefit. This module stands on its own. It gives you everything you need to solve food safety problems with structure and confidence.

Whether you work independently or as part of a team, you’ll receive practical tools that truly make a difference. Even better, you can start using what you learn right away.

Because you’ll get one full year of access, you’ll have enough time to test, adjust, and improve your CAPA system. Plus, with the included coaching sessions, you’ll always have expert support when you need it most.

Frequently Asked Questions About the CAPA-Management Training

Q: What will I learn in this CAPA Management Training?
A: You’ll learn how to build a strong and reliable CAPA process. Step by step, you’ll set up a complaint management system, carry out effective root cause investigations, and prioritize your actions. In addition, you’ll discover how to escalate urgent issues, engage stakeholders, and run CAPA projects using a structured approach. All of this helps you align with GFSI standards like BRCGS, FSSC 22000, and IFS Food.

Q: How long does the training take?
A: You’ll get about 2.5 hours of video content, divided into 32 short, focused lessons. You can move through the material at your own pace. Most professionals see noticeable improvements within just 4 weeks.

Q: Can I preview the CAPA Management Training before purchasing?
A: Absolutely! You can watch the first video lesson for free. Just register on our platform to get access.

Q: What are the payment options?
A: You can pay with a credit card or PayPal. Prefer an invoice? Simply email us at expert@foodsafety-experts.com. As soon as we receive your payment, you’ll gain instant access to the training.

Q: Is this module part of a bigger program?
A: Yes, it is. This training is part of both The Compliance Accelerator and the QFS Training Repository. If you choose to upgrade later, we’ll credit the full cost of this module toward your subscription — and you’ll receive a bonus too.

Q: Does this training support a cause?
A: Yes! We donate 1% of all revenue to food, water, and hygiene projects worldwide through B1G1. After enrolling, you’ll receive a message showing the positive impact your purchase made.

🚀 Get Started with CAPA Management Training

Are you ready to take control of your CAPA process?
This training gives you everything you need to:

  • Handle complaints effectively

  • Prevent recurring issues

  • Improve your food safety system

You can start right now. The lessons are short, practical, and easy to apply. You’ll have access for a full year, so there’s no pressure.

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